Privacy Policy

We are committed to protecting your data.

The protection of personal data is an important concern for us at Motorflug GmbH. Therefore, the data of our customers, business partners, interested parties, and all other data subjects are processed exclusively in compliance with the applicable data protection regulations (e.g., GDPR, BDSG-new).

 

Personal Data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”).

When you contact us via the website, we collect the following personal data from you using the customer data or contact form:

  • Name

  • First name

  • E-mail address

  • Phone number

  • and other data insofar as they are required for a specific purpose

The data you provide is transmitted to us in encrypted form (SSL encryption technology), which ensures that this data cannot be intercepted by third parties.

The above-mentioned personal data is processed by us for the following purposes:

  • Communication with you regarding products, services, and projects, e.g., to process your inquiries;

  • Planning, execution, and management of the (contractual) business relationship between us and you, e.g., to process product and service orders, collect payments, for accounting, billing, and debt collection purposes, and to carry out deliveries, maintenance, or repairs;

  • Creation of individualized offers or cost estimates;

  • Implementation of customer surveys, marketing campaigns, and market analyses;

  • Providing a newsletter and advertising regarding new products;

  • Maintaining and protecting the security of our products, services, and websites by preventing and detecting security risks, fraudulent actions, or other criminal acts or acts carried out with harmful intent;

  • Compliance with legal requirements (e.g., tax and commercial retention obligations) or existing obligations to conduct compliance screenings (to prevent white-collar crime or money laundering);

  • Settlement of legal disputes, enforcement of existing contracts, and the assertion, exercise, and defense of legal claims.

     

The processing of personal data is necessary to achieve the above-mentioned purposes, including the implementation of the (contractual) business relationship with you. The legal basis for data processing is—unless expressly stated otherwise—Article 6 (1) (b) and (f) of the General Data Protection Regulation (GDPR) or your explicitly granted consent in accordance with Article 6 (1) (a) of the General Data Protection Regulation.

If the above data is to be further processed for a purpose other than the original collection purpose, you will be informed about this before further processing. This way, you have the opportunity to object to the processing of your data for a different purpose.

 

Business Customer Data

We also collect and process the following data from our business customers:

  • First and last names, business address, business telephone number, business mobile phone number, business fax number, and business email address;

  • Payment data required for processing payment transactions or fraud prevention, including credit card information and card verification numbers;

  • Further information whose processing is required in the context of a project or the execution of a contractual relationship with us, or which is voluntarily provided by our business partners, such as orders placed, inquiries made, or project details;

  • Information collected from publicly available sources, information databases, or credit agencies.

     

Forwarding of Data

All data that you transmit to us will be treated confidentially. Your data will not be made available to third parties for use unless you have given your consent or we are legally entitled and/or obliged to pass on this data.

We transmit personal data to courts, tax authorities, and supervisory authorities to the extent that this is legally permissible and necessary to comply with applicable law or to assert, exercise, or defend legal claims. We take all measures to ensure appropriate and adequate guarantees for the protection of your personal data.

We may forward your personal data to the following company for the above-mentioned purposes:

Airbus Helicopters Deutschland GmbH, Industriestraße 4, 86609 Donauwörth

 

Storage Duration

If no explicit storage period is specified at the time of collection, the personal data will be deleted as soon as it is no longer required to fulfill the purpose for which it was stored, unless statutory retention obligations prevent deletion.

 

Data Security

We take technical and organizational security measures to protect your data, which we store and process in our company, against manipulation, loss of confidentiality, destruction, and access by unauthorized persons. Our company’s security measures are continuously improved in line with technological developments.

 

Rights of Data Subjects: Right of Access, Rectification, Erasure, or Restriction of Processing of Your Personal Data, Right to Object, and Right to Data Portability

Upon request, we will inform you in writing, in accordance with applicable law, whether and what personal data we store in our company. If you are registered as a user, we offer you the opportunity to view your data yourself and to change and delete it if necessary. If incorrect information has been stored despite our company’s efforts for data security and data accuracy, we will correct it at your request.

You also have the right to request the restriction of the processing of personal data by our company. In addition, you can request that you receive the data you have provided to our company in a structured, commonly used, and machine-readable format. You can also object to the processing of personal data by our company.

Furthermore, you have the right to demand the deletion of your personal data, provided that statutory retention periods do not prevent this. We delete the data when we no longer need it for the purpose for which we collected and processed it, or when you withdraw your consent and there is no other legal basis for the further processing of your data. In addition, we delete this data if the processing has been unlawful for reasons unknown to us, or if you have objected to the processing and there are no overriding legitimate interests for the processing. Your data will also be deleted if we are legally obliged to do so.

 

If you have consented to the processing of your personal data, you have the right to withdraw this consent at any time with effect for the future. The withdrawal of consent does not make the data processing for the past unlawful.

You can send your revocation by e-mail to datenschutzbeauftragter@motorflug.com.

The transmission of data to our company is voluntary.

The contact details of our company’s data protection officer are datenschutzbeauftragter@motorflug.com.

You also have the right to complain to the competent supervisory authority about the data processing by our company.

The data protection authority responsible for our company is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Lautenschlagerstraße 20, 70173 Stuttgart, Telephone: 0711 615541-0 E-mail: poststelle@lfdi.bwl.de

 

Protocol Data (Log Data)

 

When you access our company’s website, your Internet browser automatically transmits the following data (hereinafter referred to as “log data”) to our company’s web server for technical reasons, which our company records in log files:

  • Name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, web browser and requesting domain, date and time of access, URL of the referring website, retrieved file, amount of data transferred, browser type and version, operating system, IP address, domain name of your Internet access provider

This information is exclusively data that does not allow conclusions to be drawn about a natural person. This information is technically necessary to display the website content requested by you correctly and is mandatory when using internet services. The log data is evaluated purely for statistical purposes to optimize our company’s website and the underlying technology and is then deleted.

The log data is stored separately from other data collected by our company in connection with the use.

 

Cookies

Like many other websites, our company also uses so-called “cookies.” Cookies are small text files that are transferred from a website server to your hard disk. As a result, our company automatically receives certain data such as IP address, browser used, operating system via your computer and your connection to the Internet.

In principle, our company’s website can also be visited without cookies. Internet browsers are regularly set to accept cookies. You can deactivate the use of cookies at any time via your browser settings. If cookies are deactivated, individual functions of our company’s website may no longer work.

 

Links to Other Websites

Our website contains links to other websites. The company is not responsible for the data protection provisions or content of the linked websites and accepts no liability for their content.

 

Safety Note

We strive to store your personal data by taking all technical and organizational measures so that they are not accessible to third parties. We cannot guarantee complete data security when communicating via email, so we recommend using postal mail for confidential information.